Q. How do I join a virtual classroom (Collaborate session)?


We use Blackboard Collaborate Ultra for our 'Virtual Classroom'.  Collaborate is very similar to Skype, but you do not need a separate account.   

  • Please Start here With The Basics!
  • To join the virtual classroom use a laptop or desktop PC that has (an up to date version of) the CHROME browser
  • You will also need a good internet signal. 
  • Log into NILE, and go to the module site for your Virtual classroom
  • To join a session, click the Title (link) of the virtual classroom in NILE.  Open the session in a new browser window*
  • Once you have joined a room you will be able to hear/see your tutor, or watch a presentation, and may be asked to use the chat box (on the right), raise your hand, or turn on your camera &/or microphone (bottom of the screen), answer a poll, or participate in a breakout group.

Trouble connecting?

If at any point during your session you are removed from the room or find the quality of sound or video deteriorates this may be an indication of a poor internet connection

  • Please check your internet connection (wired connection might be better than wireless), relocate if needed
  • Try another browser (or mobile connection with the Blackboard app)
  • If you have more than one option for your microphone or camera, change the mic settings (click purple button, bottom-right)
  • If you had trouble connecting, ask your tutor whether the session was recorded, to watch later.

Connecting with a mobile?

  • Please use the Blackboard App
  • Or use the Chrome browser on your mobile

For more information, please visit:


Asked to install the Flash player?

If you are asked to install the Adobe Flash Player, please check instead that you are using the Chrome browser.


For sound/video hardware problems:


  • Last Updated Nov 21, 2018
  • Views 237
  • Answered By Belinda Green

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