Q. Why don't my content items drag and drop properly?


Some users have been experiencing problems when dragging and dropping items in NILE. To fix this, please clear your browser cache. Read on for more detail...

move an item

Web browsers store some information about the websites you visit to help speed things up. When a website changes, the information stored by your browser does not always get updated, so things can sometimes go a bit out of sync and your web browser may misbehave.

This can be overcome by clearing the browser cache. When clearing your cache, ensure you don't select other items that you want to keep. For example, you may wish to keep saved passwords and your browsing history.

  • The keyboard shortcut for Firefox, Chrome and Internet Explorer is ctrl+shift+delete. For Safari it is ctrl+alt+e.
  • If you are unsure on how to clear the cache for your particular browser, please refer to the browser's own website for help.





  • Last Updated Apr 15, 2019
  • Views 30
  • Answered By Tim Guyett

FAQ Actions

Was this helpful? 0   0
NILE Enquiry Form

Please provide screenshot(s) if possible.

Attach a Screenshot / File

Please note: we aim to respond to enquiries within 72 working hours between Monday - Friday 9am - 5pm.

Fields marked with * are required.