Q. I click submit to upload my Turnitin assignment, but nothing happens.


If you cannot upload your Turnitin assignment please check the following: 

  • Check your Internet browser. We recommend Firefox or Chrome (rather than Internet Explorer). You can check your browser compatibility from the front page of NILE.
  • Check that you have not submitted already (some assignments are set to single submission). 
  • Check you are submitting to the correct submission point.
  • Check with your lecturer that your submission point is open. (You may be too early)
  • Check you are submitting within the deadline. (You may be too late).
  • Check your file is not too large (maximum size 100Mb). Do not try to upload videos, use the kaltura mashup button. -See more about video submissions here.
  • Check your file is in a suitable format for submitting to Turnitin (Word, PDF, PowerPoint, etc.)

If none of the above resolve your problem you should contact your tutor at the earliest opportunity.


  • Last Updated Sep 11, 2019
  • Views 293
  • Answered By Learning Technologists

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