Q. Why can't my students see their feedback and grades?


If your students can't see their feedback and grades, the most likley reason is that they have not been released correctly.


We suggest you check these settings.


Turnitin Assignments - Post date


1. If the date and time of the Post date have not yet been reached, students will be unable to see their feedback.

Tutors: Changing the Post date to the current date and time should fix the problem. 

Please see the SaGE ​Survival Guide link below.


2. Turnitin grades are not syncing correctly with the grade centre.

Occasionally we come across an instance of a Turnitin assessment that is not correctly syncing with the grade centre.

To resolve this issue you can go into the Turnitin tool settings do the following: 


> Sync grades (button on right hand side) 


3. Blackboard assignments - Grade Centre Column is hidden from students


A diagonal line next to the column title indicates that the column is hidden from students, to make the grades visible to student select the option 'Hide from students (on/off)' from the drop down menu. 

Note. The Turnitin post dates control the availability of the column in the grade centre.


If by following these steps you are unable to resolve the issue, please contact your faculty Learning Technologist


  • Last Updated Mar 10, 2019
  • Views 243
  • Answered By Learning Technologists

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