Q. How can I raise a support ticket / log a support request with Turnitin
The following URL will take you directly to the Turnitin Support Form, to raise a support ticket / log a support request with Turnitin :
The full form looks like this:
The images following show the settings you should use to fill in the form
The top section are drop-down boxes where you pick from several options or fill in information about the problem you are having.
After you have submitted the form you should get an acknowledgement of your request by email within less than 30 minutes normally.
A more detailed reply will probably take several hours depending on the complexity of your problem; possibly asking for further details.