Answered By: Robert Farmer
Last Updated: Sep 30, 2026     Views: 514

If one of your NILE modules is missing, please log a 'Missing NILE Module' ticket with IT Services.

In order to do this, go to the UON Service Desk - Service Catalogue (logging in with your UON username and password).

Type 'NILE' into the search box and select the 'Missing NILE Module' ticket type.

Complete the requested information and select 'Log Incident'. You will receive an email confirmation to your UON email address and will receive email updates from IT Services regarding the progress of your ticket.