You may not be on campus but we are still here to help:

  • Your books have been renewed automatically until 30th September, so there is no need to worry about anything being overdue, or recalled.
  • click and collect service for books is operating. There is a web form to complete that gives details of how to request and collect items
  • Please hold on to any books you currently have on loan, if you need to return them you can either post them to us or drop them into the Visitor Centre next to McColls. Staff will remove them from your account next time they are on campus.
  • Please do speak to us if you need any help or advice, you can email us at 
  • E-Books and e-journals – and remember, around 80% of our resources are available online as e-books, e-journals or online videos, so check on NELSON to see what we hold electronically.   
  • Please do not stress about your library account or items. If you need any books or articles, please just get in touch. We are a friendly and helpful bunch, and are available online if you need us!! 😊😊😊

Answered By: Library Help
Last Updated: Jun 09, 2020     Views: 27

A number of accounts have been set up for you, enabling you to access everything you need to support your studies. 

Your main University account, consisting of a username and password, is required to access many things, including NILE, NELSON, the Student Hub, User portal and IT Self Services. Don't worry if you have problems using this account as guidance is available if your password is not working

You have also been assigned a four digit University PIN which you will need for certain things, including printing, borrowing laptops and accessing your library account.

All students have an official University email account.

If you are having trouble accessing your Pebblepad account, you can search this site using the word 'pebblepad' to find entries that will provide you with guidance. If you are still unsure you can discuss Pebblepad with your tutor.