Answered By: IT Services Last Updated: Apr 28, 2022 Views: 38
Downloading the MyNorthampton App
You can access the MyNorthampton App by using the link on the University of Northampton Student Hub homepage or by downloading this from the app store to your mobile phone or tablet, just search for MyNorthampton.
Logging in to the MyNorthampton App
Firstly, log in to the MyNorthampton App using the same username and password that you use to access the Student Hub and NILE. If you have not yet reset your password, your default log in details will be:
Username: Student ID
Password: Your six-digit date of birth (dd/mm/yy) followed by the first two letters of your surname (the first letter must be capitalised), followed by = (the equals symbol).
For example: 060698Sm=
The Nile tab within the app will take you straight to your courses! To get this set up you have to register with Nile, if you haven't already. You are prompted to do this the first time you log in to Nile, so you wont have to do this again if you have already logged in. Please note that this can take 24 hours from the first time you log in.
If you have any problem logging into Nile from the app or from your own device, please check with the Student Information Desk that they have all the information they need from you.
The Calendar tab in the app will take you to your student outlook calendar, associated with your University email address. You can also access your timetable and your exam times.
If you don't see your timetables then try logging out and back in again. If this doesn't resolve the issue, then log a ticket with the Digital Apps resolver team, who will be happy to help. You can do this in the IT Services self-service portal, using the New Service Request tile:
You can also email the team at firstname.lastname@example.org
If you see the wrong time displayed, you need to check the time settings as the UK adjust the time twice a year. This is called GMT (Greenwich Mean Time) and GMT+1, also known as BST (British Summer Time).
If you are still having problems and need quick access to your timetable, then use the timetable portal. We have a guide available if you need some help navigating to your timetable.
The Attendance tab will ask you to input a code given to you by your tutor to confirm your attendance.
You can also select the lesson from the lesson list.
If the code is not accepted, don't worry! Just ask your lecturer to mark you as having attended. Confirm they have marked you as having attended as this is not something IT Services can do - it must be your lecturer.
If you are a lecturer and having problems registering student attendance, please log this with IT Services. There are lots of ways you can contact IT Services.
Student information in MyDay or Attendance can take 24 hours from completion of their registration. The system updates every 12 hours but please allow 24 hours so all systems can sync before contacting IT Services.