Answered By: IT Services
Last Updated: Oct 24, 2023     Views: 3850

If you accidentally delete a file or folder in OneDrive either online or through your file explorer, you may be able to recover it later from the OneDrive recycle bin.

Go to the OneDrive website and sign in with your University email address and password. We have a guide available to help you access your University email.

1. On the navigation pane on the left, select Recycle bin

Click on the Recycle Bin which is the fourth option from the top on the left side navigation pane

2. Select the files or folders you want to restore by clicking the circle check box that appears when you hover over them

3. Click Restore and this will return the files to their original location.

Click on the restore button the appears at the top left next to the delete button

I need some help using OneDrive

LinkedIn Learning has many training videos for using OneDrive. LinkedIn Learning is free for students and staff at UON and we have a guide available about using LinkedIn Learning.

IT Services will be happy to help you. You can visit IT Services on the SID on the ground floor of the Learning Hub: 

  • Mondays to Thursdays 8.30am to 5pm 

  • Fridays 10am to 5pm. 

You can also call the IT helpdesk on 01604 893333: 

  • Mondays to Thursdays 8am to 5pm 

  • Fridays 8am to 9am, and then 10am to 5pm. 

You can also raise a ticket in the IT Portal at any time.