Normally the Microsoft Outlook desktop application does not show you items that are over 12 months old. This guide shows you 2 ways that you can view Outlook items that are over 12 months old using both Outlook online and the Outlook desktop application.
Outlook online
Outlook online holds all emails from the point the email address was created. Therefore, if you head to Outlook online you will be able to see all Outlook items over 12 months old.
Outlook application
To view Outlook items that are over 12 months old from within the Outlook applications you will need to:
1. Click File at the top left of your Outlook application
2. Make sure you are on the Info tab
3. Click the Account Settings button and then select Account Settings from the dropdown
4. On the account settings window that appears click the Change… button
5. From here you can slide the slider along to select the age of items you would like to see. Once you have selected a time click Next
6. Click Done and these settings will apply
After applying the settings it may take a few minutes for all your new items to appear.
I need some help using Outlook
LinkedIn Learning has many training videos for using Outlook. LinkedIn Learning is free for students and staff at UON and we have a guide available about using LinkedIn Learning.
IT Services will be happy to help you. You can visit IT Services on the SID on the ground floor of the Learning Hub:
-
Mondays to Thursdays 8.30am to 5pm
-
Fridays 10am to 5pm.
You can also call the IT helpdesk on 01604 893333:
-
Mondays to Thursdays 8am to 5pm
-
Fridays 8am to 9am, and then 10am to 5pm.
You can also raise a ticket in the IT Portal at any time.