How do I send a document to print?

Printing is available to staff and students of the University of Northampton. Please note that there is no printing facility for visitors or Associate Members (including SCONUL associates). 

You can send a file to print from any device using a webpage called PrintWeb, or speak with IT Services to get help with setting up the printers on your device.  

Sending documents with PrintWeb from your laptop

If you are using your own device, or the UoN-BW (used for black and white printing) or UoN-Colour printer is not displayed amongst the list of printers, you can submit your print job using the PrintWeb webpage. We have a quick online guide to using PrintWeb. 

Getting further help 

Printing is managed by the University's IT Services Department, they will be able to help you get set up to print. There are various ways you can contact IT Services:

• You can report an issue in person on the Student Information Desk on the ground floor of the Learning Hub
• There is also a self-service portal where any kind of issue relating to IT can be logged
• You can check or change your password by following these instructions
• You can also call them on 01604 893333

You can visit IT Services on the ground floor of the Learning Hub: 

• Mondays to Thursdays 8.30am to 5pm 

• Fridays 10am to 5pm. 

You need to collect a paper ticket from the kiosk, and wait for your number to be called. You can wait in IT's service area, behind the glass screens to the right of the Student Information Desk.

You can also call the IT helpdesk on 01604 893333: 

• Mondays to Thursdays 8am to 5pm 

• Fridays 8am to 9am, and then 10am to 5pm. 

You can also raise a ticket in the IT Portal at any time.