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I get an error message when I try and upload my ID photo during online enrolment, what should I do?

Answered By: Admissions Team

Last Updated: Aug 20, 2026 Views: 7

Please make sure there are no enhancements, such as: AI, filters, dark mode or zoomed in. Live photos can also not be uploaded.

It may help to screenshot the photo and upload this instead.

There is more information on the Enrolment document.

These links and files will open in a new window

Enrolment_-_All_Students_-_Step-by-Step_Guide.docx

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