Answered By: UON Help Desk Last Updated: Oct 01, 2025 Views: 1209
Changing your personal information in your student record, like your address, phone number, or trusted contact, can now easily be changed through the SRS Student Portal. You can also request changes to your name, date of birth and gender through this system, and it will be reviewed by staff.
I need some help updating my details
There is a help guide for using the SRS Student Portal.
You can also contact the Student Information Desk in the following ways:
In-Person:
Learning Hub, Waterside Campus
- Monday: 8.30am - 3pm
- Tuesday - Friday: 8.30am – 4pm
Email:
Phone:
(01604) 892833
- Monday: 9am - 3pm
- Tuesday - Friday: 9am - 4pm
Please note: The Student Information Desk is closed at weekends, bank holidays and special closed days. For more information regarding when the University is open, please see the Term Dates and Closed Days information on our website.
We also have a video and written guide that shows you how to navigate the SRS Student Portal to find what you need.
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