Answered By: Library Help
Last Updated: Mar 08, 2024     Views: 14003

There are lots of ways you can contact us with a question for the library

 

There are lots of ways you can contact us, any time of the day or night:

Use our chat service, day or night!

You can use our Chat service, and you will have access to library staff or a librarian every day and night of the year! You can click on the blue speech bubble icon found in the bottom right of every library webpage and AskUs entry.

Chat window, bottom right of all AskUs screens. Click Chat now to start Chat  

Using the webform

You can also use our web form and fill in as much detail as possible. We check these each working day and will get back to you as quickly as we can.

Attending a drop-in or tutorial

LLS has teams that can support with general library enquiries and give you advice for your studies. Drop-ins are a quick way to ask a question:

The Academic Librarians, Learning Development and Language Development teams also have tutorials available for more detailed advice:

You can book a tutorial directly with any of these teams.

Contacting us by email

If you know who you want to speak to you can contact them directly using firstname.surname@northampton.ac.uk. It is really helpful if you include your full name and student number when you contact us. If you are not sure who you need to speak to, you can contact the teams with these email addresses:

General Help: libraryhelp@northampton.ac.uk

Director of Library and Learning Services: chris.powis@northampton.ac.uk

Head of Academic Services: georgina.dimmock@northampton.ac.uk

Head of Service Development: heather.mcbryde-wilding@northampton.ac.uk

Head of Learning Technology: rob.howe@northampton.ac.uk

Head of Research Support: dawn.hibbert@northampton.ac.uk

Learning Development: learningdevelopment@northampton.ac.uk

Academic Librarians: librarians@northampton.ac.uk

Learning Technology: learntech@northampton.ac.uk

Research Support:  openaccess@northampton.ac.uk

Inter-Library Loans: libloan@northampton.ac.uk

Reading Lists: readinglists@northampton.ac.uk

Digitisation: digitisation@northampton.ac.uk

Other support and teams in UON

There are lots of other teams in UON who can help you too and here are some helpful links:

The SU and UON work together so you always have someone who you are happy talking to and we both want to make sure you get the right support, you can’t get it wrong, just start somewhere. Staff at the Students' Union have supported and advised many students. These experiences help us to understand what you are going through. 

If you need some help getting some headspace, want to get something off your chest, or just break up the monotony of your week, we are ready to listen. Ready to talk? You can email su.advice@northampton.ac.uk or by WhatsApp on 07842 769794