Answered By: Student Support and Advice Team
Last Updated: Sep 17, 2021 Views: 12

At a Student Support Officer (SSO) drop-in you will have an opportunity to have a conversation with a member of the team.  This is a confidential conversation and can be about anything that is affecting you and your studies with us.  Drop-ins are available with our Student Support Officers and are run daily during term time.  We do also offer some drop-in slots outside term time. Each drop-in session will last approximately 20 minutes. You can find the schedule on the Student Hub.

It might be that we can answer your query then and there, or we might need to refer you onto another team or book you in for an appointment in the future to go through things in a bit more detail.

If you have any questions about accessing the team, please contact us at or tel. 01604 892600.

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Student and Academic Services (SAS) is made up of lots of teams, all ready to help you! Have a look at our list of teams, what we do and how to contact us.