I have chosen the laptop as my student benefit, who do I speak to if I need help or support?

Once you have received your laptop we will provide you with a leaflet / information advising how to register your device with HP. You need to register your laptop as soon as possible after you receive it as failure to do so will reduce the warranty on your device (there is a minimum of 1 years warranty on your device however HP will be able to confirm this with you). If you have any problems with your laptop then please contact HP UK support on 0207 660 0403 or have a look at the website, where you can download the manual and get help for how to use your laptop.

If you need IT support, such as for your University Account or WiFi Access, then please visit the IT Student Hub for more information on IT services and how you can contact them. There is also a guide available to help you get started with your new laptop (login required). 

As a student at the University of Northampton, you also have free access to LinkedIn Learning that provides thousands of training videos including office skills.