This advice is for staff only. Students should contact IT Service from the information below for questions about software.
Software Center is an application used by the University to allow staff members to seamlessly download software onto their computer without the need of IT typing in an admin password. On software center you can find all the most common pieces of software that are used by all staff across the University. If you require a more specialist piece of software installing you will need to raise a request for this through the IT self-service portal.
Installing a program with software centre
1. In the search bar of your computer, search for Software Center and open the application
2. If you go to the Applications tab of the left side menu you will be able to see all the available software to download
3. To install a piece of software, click on its icon
4. Then click install
You will not see any pop ups as the program installs but just below where you clicked install there will be a status field where it shows the download progress of the application.
Once the program has completed its install you will need to restart your computer, and then it should appear when you try searching for it in the Windows search bar.
Who can help me using the Software Center?
- You can report an issue in person on the Student Information Desk on the ground floor of the Learning Hub
- There is also a self-service portal where any kind of issue relating to IT can be logged
- You can check or change your password by following these instructions
- You can also call them on 01604 893333
You can visit IT Services on the ground floor of the Learning Hub:
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Mondays to Thursdays 8.30am to 5pm
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Fridays 10am to 5pm.
You need to collect a paper ticket from the kiosk, and wait for your number to be called. You can wait in IT's service area, behind the glass screens to the right of the Student Information Desk.
You can also call the IT helpdesk on 01604 893333:
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Mondays to Thursdays 8am to 5pm
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Fridays 8am to 9am, and then 10am to 5pm.
You can also raise a ticket in the IT Portal at any time.