All University of Northampton students have an official University email address which ends with @my.northampton.ac.uk
This email address will be the only form of contact that the University and your tutors use.
You can access your University email through the MyNorthampton app. It is recommended that you download the MyNorthampton app as there are many useful features:
You can also access your email through the Student Hub on the University of Northampton website.
Once you have logged into the Student Hub you will have access to your University email account, along with many other services provided by the University.
Where can I get help with my student email address?
- You can report an issue in person on the Student Information Desk on the ground floor of the Learning Hub
- There is also a self-service portal where any kind of issue relating to IT can be logged
- You can check or change your password by following these instructions
- You can also call them on 01604 893333
You can visit IT Services on the ground floor of the Learning Hub:
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Mondays to Thursdays 8.30am to 5pm
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Fridays 10am to 5pm.
You need to collect a paper ticket from the kiosk, and wait for your number to be called. You can wait in IT's service area, behind the glass screens to the right of the Student Information Desk.
You can also call the IT helpdesk on 01604 893333:
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Mondays to Thursdays 8am to 5pm
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Fridays 8am to 9am, and then 10am to 5pm.
You can also raise a ticket in the IT Portal at any time.
If you are a student based outside the UK, you can contact IT Services by emailing Int_ITSupport@northampton.ac.uk
LinkedIn Learning also has lots of training videos about using software packages, including courses about Microsoft Outlook. Students and staff can use LinkedIn Learning for free.