Microsoft Viva emails are sent to staff in the University, they are intended to help you stay in control of your calendar and be intentional about your day. Within two hours of your workday you'll get an email about any relevant items to help you better prepare for the day ahead, including;
- Outstanding commitments, requests, and follow-ups between you and other collaborators through email that may have been missed or forgotten
- Documents related to today's meetings that you may want to review before them.
Who will receive Microsoft Viva emails?
Members of staff at the University will receive these emails if there are any actionable tasks.
How often will I receive these emails?
Once per workday when you have actions needed to prepare for a meeting or in response to an email. The email won't be sent if you have no actionable items.
Where does the email come from?
The email is sent from viva-noreply@microsoft.com with the friendly name of Microsoft Viva. The subject line will be "Your daily briefing".
Can users see information about other users in the Briefing email?
The email only includes existing information that's already available in the user's mailbox. It summarises documents, emails and meetings to make it easier for the user to find what's most important for their day ahead. Users cannot see any new information about other users that wasn't already available to them.
Does the Briefing email comply with GDPR?
Yes, Microsoft complies with GDPR requirements when providing the Briefing email.
Can I enable or disable the Microsoft Viva Briefing email?
The email can be enabled or disabled by going to the Microsoft Cortana Briefing email settings page where you can disable or enable the service using a switch. You may be asked to log in using your University account details.
This page will also allow you to set what time of day the email will arrive in your inbox.
Who can help me use Outlook?
LinkedIn Learning has many training videos for using Outlook. LinkedIn Learning is free for students and staff at UON and we have a guide available about using LinkedIn Learning.
- You can report an issue in person on the Student Information Desk on the ground floor of the Learning Hub
- There is also a self-service portal where any kind of issue relating to IT can be logged
- You can check or change your password by following these instructions
- You can also call them on 01604 893333
You can visit IT Services on the ground floor of the Learning Hub:
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Mondays to Thursdays 8.30am to 5pm
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Fridays 10am to 5pm.
You need to collect a paper ticket from the kiosk, and wait for your number to be called. You can wait in IT's service area, behind the glass screens to the right of the Student Information Desk.
You can also call the IT helpdesk on 01604 893333:
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Mondays to Thursdays 8am to 5pm
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Fridays 8am to 9am, and then 10am to 5pm.
You can also raise a ticket in the IT Portal at any time.
If you are a student based outside the UK, you can contact IT Services by emailing Int_ITSupport@northampton.ac.uk