This guide shows step by step how to add a shared drive to file explorer on your device.
How to add a shared drive
1. Open File Explorer and go to This PC which is located on the left side menu
2. On the top options bar click Map network drive
3. Enter the shared drive location into the Folder field or click browse and search for the shared drive
4. Click the Drive dropdown and select a drive letter to use (Preferably around the letter C)
5. Click Finish and this will add the shared drive to your file explorer
I need to contact IT Services
We have more guides available or IT Services will be happy to help you:
- You can report an issue in person on the Student Information Desk on the ground floor of the Learning Hub
- There is also a self-service portal where any kind of issue relating to IT can be logged
- You can check or change your password by following these instructions
- You can also call them on 01604 893333
You can visit IT Services on the ground floor of the Learning Hub:
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Mondays to Thursdays 8.30am to 5pm
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Fridays 10am to 5pm.
You need to collect a paper ticket from the kiosk, and wait for your number to be called. You can wait in IT's service area, behind the glass screens to the right of the Student Information Desk.
You can also call the IT helpdesk on 01604 893333:
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Mondays to Thursdays 8am to 5pm
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Fridays 8am to 9am, and then 10am to 5pm.
You can also raise a ticket in the IT Portal at any time.
If you are a student based outside the UK, you can contact IT Services by emailing Int_ITSupport@northampton.ac.uk