As a tutor, why can I not edit attendance for my sessions?

Currently, you can add students to a session up to 24-hours after the session has finished. You cannot add students before the session has started, as the attendance list could be updated automatically prior to session start and manual entry could cause issues.

You can only amend a students attendance status up to seven days after the session has finished. Beyond this point, please contact the MyEngagement team at myengagement@northampton.ac.uk to update this in MyEngagement as the attendance system records are locked past this point.

I am having issues with the attendance system, who can help me?

IT Services will be happy to help you:

• You can report an issue in person on the Student Information Desk on the ground floor of the Learning Hub
• There is also a self-service portal where any kind of issue relating to IT can be logged
• You can check or change your password by following these instructions
• You can also call them on 01604 893333

You can visit IT Services on the ground floor of the Learning Hub: 

• Mondays to Thursdays 8.30am to 5pm 

• Fridays 10am to 5pm. 

You need to collect a paper ticket from the kiosk, and wait for your number to be called. You can wait in IT's service area, behind the glass screens to the right of the Student Information Desk.

You can also call the IT helpdesk on 01604 893333: 

• Mondays to Thursdays 8am to 5pm 

• Fridays 8am to 9am, and then 10am to 5pm. 

You can also raise a ticket in the IT Portal at any time.