Answered By: IT Services
Last Updated: Oct 09, 2024 Views: 570

Printing is managed by the University’s IT department. Printing is only available to staff and students of the University of Northampton. Please note that there is no printing facility for visitors or Associate Members (including SCONUL).

Logging into the printers

You log in to the printers using your University ID and password.

If it is the first time you have used the printers (or if it is the first time you have used them for a long time), you can hold your University ID card to the contact point labelled ‘Please place your card here’ to begin first time setup.

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Type your student number or staff ID and University password (the password you use for NILE) into the fields that appear, then press ‘Set’. It will then return you to the login screen. From now on, you can tap your card against the contact point and it will log you in automatically. 

You can also log in by typing your student number or staff ID and University password into the front screen.

Remember to log out when you have finished using the printer, by pressing the 'Logout' button at the top of the screen.

 

I am having further issues, how can I reach IT Services?

If you are having any further issues, you can contact us through one of the following methods:

  • You can report an issue in person at the IT Services helpdesk on the ground floor of the Learning Hub
  • You can raise an IT ticket in the IT self-service portal
  • You can also call us on 01604 893333
  • If you are an international student, you can email us on Int_ITSupport@northampton.ac.uk 

Our opening times are:

  • Monday to Thursday: 8am to 5pm
  • Friday: 8am to 9am and then 10am to 5pm