How do I connect to the Eduroam network?

Eduroam is a wifi hotspot for students and staff from UK universities. Visitors who are registered at other universities can connect to the Eduroam network at the University of Northampton, and students or staff from the University of Northampton can connect to the Eduroam network when visiting other locations after connecting onsite for the first time.

Visitors to the University of Northampton

If you are a visiting staff or a student from another University you may be able to use the Eduroam network. Speak to your home institution on how to connect. You will most likely have to enter the username in a specific way, which they will be able to assist you with.

Alternatively, you can use the Guest Wi-Fi network, which will ask you to register to connect, and then provide you with network access for the day. We have a guide to help you connect.

University of Northampton students and staff connecting to Eduroam

If you are a UON student or member of staff and wish to connect to the Eduroam network, your login details will be:

While on campus:

• Username: Student ID number/Staff username
• Password: Standard UON password

When off campus:

• Username: Student ID number/Staff username @northampton.ac.uk.

Example: if your student ID is 123456789, it will be 123456789@northampton.ac.uk

• Password: Standard UON password

NOTE: You must connect to Eduroam on campus before being able to connect to it off campus.

I am having further issues, how can I reach IT Services?

If you are having any further issues, you can contact us through one of the following methods:

• You can report an issue in person at the IT Services helpdesk on the ground floor of the Learning Hub
• You can raise an IT ticket in the IT self-service portal
• You can also call us on 01604 893333
• If you are an international student, you can email us on Int_ITSupport@northampton.ac.uk 

Our opening times are:

• Monday to Thursday: 8am to 5pm
• Friday: 8am to 9am and then 10am to 5pm