This guide shows you the process for installing Cloudflare onto your device. More information on what Cloudflare does can be found in our 'What do I need to know about Cloudflare?' guide.
Installing Cloudflare
1. In the search bar of your device search "Software Center" and open the application
2. You will then be shown a screen with a list of applications. Click on Cloudflare Warp
3. Click Install
4. Once the install has completed you will need to click the Restart button to restart your device
5. A pop up will appear asking you to make sure all work on the device is saved. Click Restart on this pop up
6. After your device has restarted you will be able to see the orange Cloudflare icon in the application drawer on your taskbar
If the orange cloud is visible no further action is required. Cloudflare will run in the background. If the cloud is visible but grey, then Cloudflare will need to be connected.
How to connect Cloudflare
1. Click on the grey Cloudflare icon in the application drawer on your taskbar
2. Click on the Slider button which should then turn blue and say Connected
If you go back to the application drawer the Cloudflare icon should now be orange.
I am having further issues, how can I reach IT Services?
If you are having any further issues, you can contact us through one of the following methods:
- You can report an issue in person at the IT Services helpdesk on the ground floor of the Learning Hub
- You can raise an IT ticket in the IT self-service portal
- You can also call us on 01604 893333
- If you are an international student, you can email us on Int_ITSupport@northampton.ac.uk
Our opening times are:
- Monday to Thursday: 8am to 5pm
- Friday: 8am to 9am and then 10am to 5pm