Contents
1. Logging into the system
2. Logging into Work for telephone (used as back-up if Teams is not working)
3. Logging into Hunt Groups (Call Queues)
4. Connecting to Call Centres
4a. Changing activeness in a queue
5. Using this in Teams
6. Taking calls
6a. Microsoft Teams
6b. 8x8 work interface
7. Things to be aware of.
1. Logging into the System
Log into 8x8 and the following will appear:
