If you are a visitor to the University with your own device you can connect to and use the guest wifi if you are needed a network connection.
Steps on how to connect to the guest wifi
1. Click on the wifi icon on your device and look for the UON_Guest network and press connect
2. The browser on your device will open with a sign in window. Press Or register for guest access, which the bottom option
3. On the next window, fill in the details. It is only necessary to fill out the asterisk (*) sections, which is your first name and last name. You do not need to complete email address or phone number. Then please press Register.
4. Your sign in details will be provided, press Sign On. If you forget these details you can always register again. It will give you a username and password, and confirm your first and last name.
5. You will then see the 'Acceptable Use Policy' and you must press Accept to accept the Terms and Conditions. Your browser page will load up the University website.
You are now connected to the University's guest network.
I'm still having problems connecting, who should I speak to?
There are lots of ways to contact IT Services if you need help or support with hardware or software:
- You can report an issue in person on the Student Information Desk on the ground floor of the Learning Hub
- There is also a self-service portal where any kind of issue relating to IT can be logged
- You can also call them on 01604 893333
You can visit IT Services on the ground floor of the Learning Hub:
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Mondays to Thursdays 8.30am to 5pm
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Fridays 10am to 5pm.
You need to collect a paper ticket from the kiosk, and wait for your number to be called. You can wait in IT's service area, behind the glass screens to the right of the Student Information Desk.
You can also call the IT helpdesk on 01604 893333:
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Mondays to Thursdays 8am to 5pm
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Fridays 8am to 9am, and then 10am to 5pm.