Answered By: IT Services
Last Updated: Oct 05, 2024 Views: 33

If you are a visitor to the University with your own device you can connect to and use the guest wifi if you are needed a network connection.

Steps on how to connect to the guest wifi

1. Click on the wifi icon on your device and look for the UON_Guest network and press connect

2. The browser on your device will open with a sign in window. Press Or register for guest access, which the bottom option

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3. On the next window, fill in the details. It is only necessary to fill out the asterisk (*) sections, which is your first name and last name. You do not need to complete email address or phone number. Then please press Register.

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4. Your sign in details will be provided, press Sign On. If you forget these details you can always register again. It will give you a username and password, and confirm your first and last name.

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5. You will then see the 'Acceptable Use Policy' and you must press Accept to accept the Terms and Conditions. Your browser page will load up the University website.

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You are now connected to the University's guest network.

I am having further issues, how can I reach IT Services?

If you are having any further issues, you can contact us through one of the following methods:

  • You can report an issue in person at the IT Services helpdesk on the ground floor of the Learning Hub
  • You can raise an IT ticket in the IT self-service portal
  • You can also call us on 01604 893333
  • If you are an international student, you can email us on Int_ITSupport@northampton.ac.uk 

Our opening times are:

  • Monday to Thursday: 8am to 5pm
  • Friday: 8am to 9am and then 10am to 5pm