Answered By: IT Services
Last Updated: Sep 12, 2024 Views: 99

This guide shows you step by step how to export you photos out of Adobe Lightroom.

1. Navigate to the Adobe Lightroom Downloader website

2. Click on either the macOS or Windows button depending on the operating system of your laptop device to begin to download of the software

3. Navigate to the downloaded ZIP file on your device

4. Extract the ZIP file. 

For macOS devices you will only need to double-click on the downloaded file to begin the install so you can skip to Step 6.

5. Once the file has been extracted, open the extracted folder, and run Set-up.exe to start the software install

6. When the install has finished click the Begin button

Click the blue Begin button locating in the centre of the software window

7. Enter your Adobe login details to sign into your account

8. When asked to select a profile select Personal Profile

9. The program will now analyse your library. This may take a few minutes if you have lots of files

10. When the analysing has finished click on the Choose a folder button

Click the Choose a folder button located in the centre of the software window

11. A file explorer window will now open. You will now need to navigate to a folder location you would like to save your files to

12. When you have navigated to the folder of choice, click Select Folder

13. On the Lightroom Downloader window you will now need to click the Start Download button

Select the Start Download button located in the centre of the software window below the Choose a folder button

14. The download of your files will now start. This may take a few minutes depending on how many files you have to download

15. Once the download finishes you can click the Open Folder button to view the downloaded files on your computer

I am having issues downloading photos in Adobe Lightroom

There are lots of ways to contact IT Services if you need help or support with hardware or software:

You can visit IT Services on the ground floor of the Learning Hub: 

  • Mondays to Thursdays 8.30am to 5pm 

  • Fridays 10am to 5pm. 

You need to collect a paper ticket from the kiosk, and wait for your number to be called. You can wait in IT's service area, behind the glass screens to the right of the Student Information Desk.

You can also call the IT helpdesk on 01604 893333

  • Mondays to Thursdays 8am to 5pm 

  • Fridays 8am to 9am, and then 10am to 5pm. 

You can also raise a ticket in the IT Portal at any time. 

If you are a student based outside the UK, you can contact IT Services by emailing Int_ITSupport@northampton.ac.uk