University SITS / Student Portal Maintenance: Wednesday 21st May 2025
Between 9am and 5pm BST, essential software updates will to be installed to SITS / SRS Student Portal. There is no outage planned for the services.
If you have a problem during this time, please refresh the page or try again later. Persistent problems can be reported to libraryhelp@northampton.ac.uk
Thank you for your understanding while we work on these improvements.
Answered By: Exams Team Last Updated: Sep 09, 2024 Views: 203
Don’t worry, we have included some useful tips below which should help.
1. Check you are accessing the Exam Timetable on the Student Hub, not on NILE.
You can find the main venue Exam Timetables on the Exam Dates and Timetables webpage on the Student Hub.
2. Download the MyNorthampton App for free from the App store on your mobile device or via the MyNorthampton link on the Student Hub page.
If you are experiencing any issues with downloading the MyNorthampton App please contact the IT Service Desk and they will be happy to help.
3. Forgotten passwords:
If you have forgotten your password, visit the IT user portal and select Forgot Password.
If you have any problems resetting your password, please call the IT Service Desk on 01604 893333 or if you are an International Student based outside of the UK, please email Int_ITSupport@northampton.ac.uk
4. If the above does not help, please contact the Exams Team using the below contact details for further advice
Email us at exams@northampton.ac.uk
Call us on 01604 893474
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