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This is likely to be because their internet browser is not compatible with the timesheet link: please ask your mentor to copy and paste the link into a different browser and try again.
If your mentor continues to experience issues, please email placements@northampton.ac.uk for assistance.
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Student and Academic Services (SAS) is made up of lots of teams, all ready to help you! Have a look at our list of teams, what we do and how to contact us.