Q. Why haven't I received a Turnitin receipt (email confirmation)?


Generally speaking, if you made a successful Turnitin submission, a digital receipt will be emailed to you.

If you would like to download the receipt rather than waiting for the email,  you can follow the screenshot below to download a copy of your digital receipt to your computer.

If you keep missing the receipts from Turnitin, it is possible that your email or webmail software is blocking or filtering out emails sent from Turnitin. The solution is to add the email addresses to the "white list" or contact your email provider. 

The specific addresses that should be white-listed are:




  • Last Updated Aug 09, 2019
  • Views 85
  • Answered By Sharon Song

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