You may not be on campus but we are and we're still ready to help, no matter where you are:

  • The Service Update page on our website has all the latest information about our services and any changes to normal operations
  • If you need to return items to us and are unable to hold on to them during this lockdown then please email for advice. Please do not come on to campus just to return items during the current restrictions
  • Please do not stress about your library account or loans. If you need anything at all please just get in touch at We are a friendly and helpful bunch  😊😊😊

Answered By: Library Help
Last Updated: Aug 26, 2020     Views: 269

Hello, and welcome to the University!

It's natural to have a lot of questions, this is a good place to start. This website, AskUs, has a lot of answers to frequently asked questions.

You can click on links on these pages to find out more information, or you can search for your questions using the 'Type your question' box at the top of the page. If you don't see the question that you have you can send it to us and we'll get back to you! You can submit a question in the 'submit a question' form on the front page, or you can send us an email at We really enjoy helping out and hearing from you, so send us a question, or even just a little 'Hello!' email and we'll respond!

If you're not yet enrolled, or have just enrolled, you might want to look at our Getting Started guide, which will give you some information on what to do next.

You may have questions specifically about the Library, have a look at our pages about using the library.

If you wanted to speak to someone, or wanted a little help with something specific, there are people here who can help you! you'll want to see our Getting Help guide.

If you are travelling to, or finding your way around, Waterside Campus then our campus page will give you some directions, help you find rooms, and give you a little more information.

Sometimes you may find you need a little technical help, we have a page to give you a few tips and some links to further Technical Help that you might find useful.

You may want to print out documents when you are on campus, our printing pages will give you information on how to do this.

Remember, we're here to help, and if you have a question don't be afraid to Ask Us! :)