Answered By: Kelly Lea
Last Updated: Oct 22, 2025     Views: 772

If you have already contacted the University of Northampton PebblePad support team and they have asked you to grant access to your account, please follow these steps. DO NOT follow these steps unless you have specifically been asked, by us, to do so.

1. Log in to PebblePad.

2. Click your Avatar in the top right-hand corner of your dashboard

3. Select Account Settings

3. Select Temporary Access

Please select the Learning Technology team within the university (unless otherwise told).

To give temporary access:

  • Step 1: Give full details of the reason you are granting access. Repeat what you wrote on the original contact form and include any further relevant information. You may include the name of the person who asked you to grant access.
  • Step 2: Select Administrator (unless you have been asked to select a specific email address). Choose LearnTech (UON) (unless otherwise told)
  • Step 3: Temporary access will be given for 5 days
  • Step 4: Select 'Give Temporary Access' (if you are unable to select this, then check that all areas of the form have been filled in)

 

Do not give temporary access unless you have been asked to do so. Please complete the PebblePad contact form to log any technical issues using the link at the bottom of this page.