This information applies to all PebblePad users who use Workbooks that contain assessor fields.
If both student and assessor have the same work open at the same time and then this can can cause the workbook to save incorrectly and some or all of the information entered into the workbook will be lost!
In order to minimise the chances of this happening, please ensure that you do the following at all times.
Advice for Students
- Never have your Workbook open unless you are actively working on it. When you have finished adding information to your Workbook, ensure that you save the Workbook and fully exit it by returning to the Asset Store. When you have finished working in PebblePad, make sure that you log out.
- When you are meeting with your placement mentor and they are updating information in the assessor field(s) of your Workbook, make sure that you are fully logged out of PebblePad before your mentor accesses your Workbook.
1) Save the Workbook.
2) Wait until you see the 'Save successful' message.
3) Exit the Workbook by returning to the Asset Store in the top menu.
4) Log out of PebblePad in the top right corner of the screen.
Advice for Practice Assessors and Practice Supervisors:
- When you are meeting with a student, check with them that they have logged out of PebblePad before you login and access their Workbook.
- The information that you enter into the Workbook is not automatically saved. You must save it, using the Save button at the bottom left-hand side of the page. You must do this for each page that you work on. If you do not click on the Save button, the information you have entered on the page will be lost.
- When you have finished adding information to the Workbook and have saved the information on the page(s), exit the Workbook and logout of PebblePad using the logout button in the top right-hand corner of the screen.
1) Save the assessor field feedback.
2) Log out of PebblePad in the top right corner of the screen.
