How do I clear my browser cache and cookies?
Answer
Sometimes it may be necessary to clear your cache and/or cookies if your browser is behaving strangely with some websites. The process is similar for every browser and most use the keyboard shortcut Shift+Ctrl+Del, so pressing those keys may get you straight there if you use one of the major browsers.
You do not need to clear all of your web browser data if you do not wish. Deselect the options for items like browsing history, stored passwords, etc. during the process. The important thing to clear are the cookies and cache. Please note that clearing cookies will log you out of websites with an active session.
Full instructions for some browsers can be found using the links below. These are external links, so if you find a broken link or an error, please report it via email to learntech@northampton.ac.uk and it will be updated.
Windows
Mac