What is NELSON?

NELSON (which stands for Northampton Electronic Library Search ONline) can be used to search the library’s physical books, ebooks, ejournals, videos, databases and more. You can think of it a bit like a catalogue, or a search engine, that can be used to browse the resources you can access during your studies.

We have a video to help you log in and manage your library account in NELSON. You must be logged in to see all the resources in NELSON.

You can watch a video to get you started searching in NELSON, and we also have a lot of frequently asked questions that can be helpful with specific questions you may have. 

I'm having trouble logging in or using NELSON

If you are having problems with using or logging into NELSON, there are lots of ways you can contact us;

• email at libraryhelp@northampton.ac.uk
• our Chat service by clicking on the blue speech bubble at the bottom right of every page
• speaking with a member of library staff at the Library Help Desk, located on the second floor of the Learning Hub during staffed hours
• ask us a question using our 'Submit a Question' form
• call us on 01604 89 3089 

Details and screenshots of the error you are having really help us to find out what's happening. It's also really helpful for us if you include your name as it appears in your student card and your student number too. Our friendly team will be really happy to help you!