You may not be on campus but we are and we're still ready to help, no matter where you are:

  • The Service Update page on our website has all the latest information about our services and any changes to normal operations, including library support for those self-isolating.
  • The Learning Hub is open from 8am -10pm daily and you can go to the shelves to collect any books you need as long as you can wear a mask. If you do not feel able to come into the Learning Hub for any reason then we have a click and collect service for books, which enables you, or a nominated person, to collect the items from campus.  
  • If you need to return items to us, you can either drop them into the book return bin in the Visitor Centre next door to McColls, or any book return bin throughout the Learning Hub. If you are off-site and not planning to come back for any reason, or have completed your course and you still have books from the library then email and we will advise you on how to get the books back to us.  
  • E-Books and e-journals – and remember, around 80% of our resources are available online as e-books, e-journals or online videos, so check on NELSON to see what we hold electronically.   
  • Please do not stress about your library account or loans. If you need anything at all please just get in touch at We are a friendly and helpful bunch  😊😊😊

Answered By: Library Help
Last Updated: Aug 27, 2020     Views: 13

AskUs is a collection of webpages with answers to questions that have been sent to us by our students and University staff. You can browse through the entries by typing your questions in the search box at the top, or browse through popular questions, or even look by topic.

If you ever have a question that isn't covered here, please just let us know! We love to help out, and we will help to answer your question. You can email us at, or use the form on the front AskUs page to send us the question. If you are in the Learning Hub, you can ask a friendly member of Library Staff, who you will be able to recognize by their yellow lanyard (the yellow ribbon around their neck). Our staff are friendly and supportive and love to help out, so please don't be afraid to ask us a question!

A happy member of library staff, wearing a yellow Library and Learning Services lanyard.