Answered By: IT Services
Last Updated: Oct 27, 2022     Views: 24

Currently, you can add students to a session up to 24 hours after the session has finished. You cannot add students before the session has started, as the attendance list could be updated automatically prior to session start and manual entry could cause issues.

You can only amend a students attendance status up to 24 hours after the session has finished. Beyond this point, please contact the MyEngagement team at myengagement@northampton.ac.uk to update this in MyEngagement as the attendance system records are locked past this point.

 

I am having issues with the attendance system

IT Services will be happy to help you. You can visit IT Services on the SID on the ground floor of the Learning Hub: 

  • Mondays to Thursdays 8.30am to 5pm 

  • Fridays 10am to 5pm. 

You can also call the IT helpdesk on 01604 893333: 

  • Mondays to Thursdays 8am to 5.30pm 

  • Fridays 8am to 9am, and then 10am to 5.30pm. 

You can also raise a ticket in the IT Portal at any time.