If you accidentally delete a file or folder in OneDrive either online or through your file explorer, you may be able to recover it later from the OneDrive recycle bin.
Go to the OneDrive website and sign in with your University email address and password. We have a guide available to help you access your University email.
1. On the navigation pane on the left, select Recycle bin
2. Select the files or folders you want to restore by clicking the circle check box that appears when you hover over them
3. Click Restore and this will return the files to their original location.
I need some help using OneDrive
LinkedIn Learning has many training videos for using OneDrive. LinkedIn Learning is free for students and staff at UON and we have a guide available about using LinkedIn Learning.
- You can report an issue in person on the Student Information Desk on the ground floor of the Learning Hub
- There is also a self-service portal where any kind of issue relating to IT can be logged
- You can check or change your password by following these instructions
- You can also call them on 01604 893333
You can visit IT Services on the ground floor of the Learning Hub:
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Mondays to Thursdays 8.30am to 5pm
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Fridays 10am to 5pm.
You need to collect a paper ticket from the kiosk, and wait for your number to be called. You can wait in IT's service area, behind the glass screens to the right of the Student Information Desk.
You can also call the IT helpdesk on 01604 893333:
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Mondays to Thursdays 8am to 5pm
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Fridays 8am to 9am, and then 10am to 5pm.
You can also raise a ticket in the IT Portal at any time.
If you are a student based outside the UK, you can contact IT Services by emailing Int_ITSupport@northampton.ac.uk