How do I renew my SPSS licence on my Apple device?

The SPSS software on your Apple device may sometimes need the licence renewing. This only applies when you have downloaded the SPSS software to your device - we have a guide about how to do this.

Your device needs to be connected to the Internet to renew the SPSS licence. 

1. Locate the SPSS License Authorization Wizard through Finder. Go to applications - IBM - SPSS - Statistics - 26

2. Right click over the application and click Open

3. The Licence Status screen will appear - click Next

4. Select Authorized User Licence and click Next

5. You will now need the latest SPSS code. You can find this on the IT Software page of the Student Hub. This is also where staff should go for the code. Enter the code and click Next

6. A dialogue box will appear that will let you know when the process is complete. You can then click Next then Finish.

Where can I get support downloading SPSS?

If you have tried these steps and you are still having trouble, IT Services will be happy to help you: 

• You can report an issue in person on the Student Information Desk on the ground floor of the Learning Hub
• There is also a self-service portal where any kind of issue relating to IT can be logged
• You can check or change your password by following these instructions
• You can also call them on 01604 893333

You can visit IT Services on the ground floor of the Learning Hub: 

• Mondays to Thursdays 8.30am to 5pm 

• Fridays 10am to 5pm. 

You need to collect a paper ticket from the kiosk, and wait for your number to be called. You can wait in IT's service area, behind the glass screens to the right of the Student Information Desk.

You can also call the IT helpdesk on 01604 893333: 

• Mondays to Thursdays 8am to 5pm 

• Fridays 8am to 9am, and then 10am to 5pm. 

You can also raise a ticket in the IT Portal at any time. 

If you are a student based outside the UK, you can contact IT Services by emailing Int_ITSupport@northampton.ac.uk

Where can I get help using SPSS?

The Maths and Stats team, as part of the Learning Development team, in Library and Learning Services will be happy to help you use SPSS. We have information about the Maths and Stats team and how you can attend a drop-in or book a tutorial with them.

LinkedIn Learning also has videos to help you use SPSS. LinkedIn Learning is free for students and staff of UON to use. We have a guide that will help you get started with LinkedIn Learning.