To set your profile photo in Outlook you will need a photo in one of the following formats;
- jpg
- png
- gif
- bmp
- tif
In the Outlook application click on File to see your account information, then click the change link (this is under the profile photo).
After you have clicked change;
- You may be prompted to sign into Microsoft 365. Click the pencil icon after you sign in, then select Upload Photo to select your photo
- You may be prompted to sign into the Outlook Web App. Click the Browse button after you sign in to select your photo
Once you have set your photo it can take up to 48 hours for your new photo to appear.
I'm having problems changing my profile picture, what should I do?
If you don't have the change option available it may be due to how the information is collected from the system;
- staff you will need to contact your HR affiliate
- students you will need to contact the Student Information Desk.
There are lots of ways to contact IT if you need help or support:
- You can report an issue in person on the Student Information Desk on the ground floor of the Learning Hub
- There is also a self-service portal where any kind of issue relating to IT can be logged
- You can check or change your password by following these instructions
- You can also call them on 01604 893333
You can visit IT Services on the ground floor of the Learning Hub:
-
Mondays to Thursdays 8.30am to 5pm
-
Fridays 10am to 5pm.
You need to collect a paper ticket from the kiosk, and wait for your number to be called. You can wait in IT's service area, behind the glass screens to the right of the Student Information Desk.
You can also call the IT helpdesk on 01604 893333:
-
Mondays to Thursdays 8am to 5pm
-
Fridays 8am to 9am, and then 10am to 5pm.
You can also raise a ticket in the IT Portal at any time.
If you are a student based outside the UK, you can contact IT Services by emailing Int_ITSupport@northampton.ac.uk