Who are the Student Information Desk, and what do they do?

The Student Information Desk is here to support you during your studies. We can help with a number of queries and give general advice on a range of matters, including: 

• changes to your programme information
• issues with your student ID card
• advice on administrative and academic matters
• Policies and Regulations
• enrolment
• timetables
• signposting to specialist student support teams and other University teams and departments, like; ASSIST, Counselling and Mental Health, Financial Guidance, International Student Services, Student Support Officers and Academic Advice.

With the new SRS Student Portal, you can now:

• request letters
• change your personal information, like address
• request mitigating circumstances
• find out your grades.

 We have a guide about using the portal to do this and more.

How can I contact the Student Information Desk?

We can be contacted by: 

• In Person: Student Information Desk, Learning Hub, Waterside Campus
  • Monday: 08:30am to 3pm
  • Tuesday to Friday: 08:30am to 4pm 
• Phone: 01604 892833
  • Monday: 9am to 3pm
  • Tuesday to Friday: 9am to 4pm
• Email: sid@northampton.ac.uk

Please visit the Student Information Desk webpage for more information (login required).