What is Microsoft Office 365, and how can I download it?

As a student at the University of Northampton, we provide all the software you need for your studies for free. Microsoft Office 365 provides all the standard apps that you will need, including;

• Word - for word processing 
• Excel - for spreadsheets
• PowerPoint - for presentations
• Outlook - for emails
• OneDrive - for document storage.

You will need to download this package of software on your laptop, and then you can also access your documents on your other devices too. This software is also available on all our loan laptops.

How do I download this software?

1. There is a link that will take you to the page to start the download. This download will include all the software mentioned above

2. This will then download the OfficeSetup file, Click on this to start the download. Follow the onscreen steps to install Office 365. It will take between 15 to 20 minutes

When it has installed, it will ask you to login. You must use your UON email. It will contain @my.northampton.ac.uk. We have a help guide available if you are not sure what your UON email is. This will activate your Office 365 license and you will be ready to use the apps.

I'm having trouble downloading Microsoft Office 365, who can help me?

There are lots of ways to contact IT if you need help or support with hardware or software:

• You can report an issue in person on the Student Information Desk on the ground floor of the Learning Hub
• There is also a self-service portal where any kind of issue relating to IT can be logged
• You can check or change your password by following these instructions
• You can also call them on 01604 893333

You can visit IT Services on the ground floor of the Learning Hub: 

• Mondays to Thursdays 8.30am to 5pm 

• Fridays 10am to 5pm. 

You need to collect a paper ticket from the kiosk, and wait for your number to be called. You can wait in IT's service area, behind the glass screens to the right of the Student Information Desk.

You can also call the IT helpdesk on 01604 893333: 

• Mondays to Thursdays 8am to 5pm 

• Fridays 8am to 9am, and then 10am to 5pm. 

You can also raise a ticket in the IT Portal at any time. 

If you are a student based outside the UK, you can contact IT Services by emailing Int_ITSupport@northampton.ac.uk

I need help using Microsoft Office 365, what can I do?

LinkedIn Learning has many training videos for using Microsoft Office 365. LinkedIn Learning is free for students and staff at UON and we have a guide available about using LinkedIn Learning.