Answered By: IT Services Last Updated: Aug 12, 2024 Views: 84
OneDrive is a cloud service that lets you store and protect your files, and allows you to get access to them from anywhere on any device. It's a very safe way to store and access your files and UON gives all students and staff 1TB of storage space to save your files to.
When using Office apps such as Word, Excel or Powerpoint it is possible to Save and Open files directly from OneDrive. The steps below show you how you can save and open your files within Office apps.
Save files in Office apps to OneDrive
1. At the top left of the menu bar select File
2. Click Save As or Save a Copy
3. Select OneDrive
4. Enter a file name and click Save
Open OneDrive files in Office Apps
1. At the top left of the menu bar select File
2. Click Open
3. Select OneDrive
4. Search though the list of files that appear for the one you want to open and then click on it to open the files
Where can I get support with OneDrive?
LinkedIn Learning has videos to help you use OneDrive. LinkedIn Learning is free for students and staff of UON to use. We have a guide that will help you get started with LinkedIn Learning.
If you have tried these steps and you are still having trouble, IT Services will be happy to help you:
- You can report an issue in person on the Student Information Desk on the ground floor of the Learning Hub
- There is also a self-service portal where any kind of issue relating to IT can be logged
- You can check or change your password by following these instructions
- You can also call them on 01604 893333
You can visit IT Services on the ground floor of the Learning Hub:
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Mondays to Thursdays 8.30am to 5pm
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Fridays 10am to 5pm.
You need to collect a paper ticket from the kiosk, and wait for your number to be called. You can wait in IT's service area, behind the glass screens to the right of the Student Information Desk.
You can also call the IT helpdesk on 01604 893333:
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Mondays to Thursdays 8am to 5pm
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Fridays 8am to 9am, and then 10am to 5pm.
You can also raise a ticket in the IT Portal at any time.
If you are a student based outside the UK, you can contact IT Services by emailing Int_ITSupport@northampton.ac.uk
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