How do I scan using the printers?

If you are using the printers for the first time please register your card.

If you are scanning a document, you have two options for placing the item to be scanned:

1. You can place it facedown under the lid of the printer, aligning the item to the back-left corner. This is ideal for copying a page or two from a book, or something like a passport

2. You can place the document into the document feeder on the top of the printer. This is helpful if you are copying multiple pages of a document, or need to do both sides of a page. Please ensure you have removed any staples and the paper is flat with no tears before placing the document into the document feeder, otherwise it may damage the documents and jam the document feeder

3. Log in and click on ‘Scan’ in the printer menu, then click ‘Scan to Email’. There are options to scan a single page, or several pages that are then sent as a single document. This will be sent to your University email account. There are also options to set the file name and subject line of the email.

You can click on ‘Settings’ to set various scanning options, such as the file type (jpeg or PDF for example), how detailed the scan will be (DPI), and whether it scans in colour, greyscale, or black and white. These options will affect the file size, the more details in the scan the larger the file will be.

4. Click on ‘Start’ to begin the scan.

What am I allowed to scan?

You can scan anything that belongs to you, like letters and documents like your passport. There are restrictions for scanning other documents like pages and chapters in a book, or articles in a journal. This is because someone else has written the document, and so the copyright belongs to them. The library has advice on this for students and staff, so please make sure you are scanning with copyright in mind. If you have any questions or are not sure if what you are scanning is allowed, then please contact the library:

• email at libraryhelp@northampton.ac.uk
• our Chat service by clicking on the blue speech bubble at the bottom right of every page
• speaking with the Library Help Desk team, located on the second floor of the Learning Hub during staffed hours
• ask us a question using our 'Submit a Question' form
• call us on 01604 89 3089 

Scanning and printing is managed by the University’s IT department.  

Scanning and printing is only available to staff and students of the University of Northampton. Please note that there is no printing facility for visitors or Associate Members (including SCONUL).

I am having further issues, how can I reach IT Services?

If you are having any further issues, you can contact us through one of the following methods:

• You can report an issue in person at the IT Services helpdesk on the ground floor of the Learning Hub
• You can raise an IT ticket in the IT self-service portal
• You can also call us on 01604 893333
• If you are an international student, you can email us on Int_ITSupport@northampton.ac.uk 

Our opening times are:

• Monday to Thursday: 8am to 5pm
• Friday: 8am to 9am and then 10am to 5pm