Answered By: IT Services
Last Updated: Oct 05, 2024 Views: 1076

The University of Northampton has a dedicated gaming and smart device network available for student use. To access this, you will need to register your device. Log in to the IT self-service portal using your student number and password. We have a guide to help you use the portal.

Click on the middle icon 'log a request', in the next menu, click on 'Gaming Registration':

" "

Complete the form with all the details that you have and IT will process your request and will then be in touch. 

If you are struggling to find the MAC address of your device a guide on how to find your MAC address can be found here.

I am having further issues, how can I reach IT Services?

If you are having any further issues, you can contact us through one of the following methods:

  • You can report an issue in person at the IT Services helpdesk on the ground floor of the Learning Hub
  • You can raise an IT ticket in the IT self-service portal
  • You can also call us on 01604 893333
  • If you are an international student, you can email us on Int_ITSupport@northampton.ac.uk 

Our opening times are:

  • Monday to Thursday: 8am to 5pm
  • Friday: 8am to 9am and then 10am to 5pm