The University of Northampton has a dedicated gaming and smart device network available for student use. To access this, you will need to register your device. Log in to the IT self-service portal using your student number and password. We have a guide to help you use the portal.
Click on the middle icon 'log a request', in the next menu, click on 'Gaming Registration':
Complete the form with all the details that you have and IT will process your request and will then be in touch.
If you are struggling to find the MAC address of your device a guide on how to find your MAC address can be found here.
I'm having trouble registering my device, who can help me?
If you have tried these steps and you are still having trouble, IT Services will be happy to help:
- You can report an issue in person on the Student Information Desk on the ground floor of the Learning Hub
- There is also a self-service portal where any kind of issue relating to IT can be logged
- You can check or change your password by following these instructions
- You can also call them on 01604 893333
You can visit IT Services on the ground floor of the Learning Hub:
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Mondays to Thursdays 8.30am to 5pm
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Fridays 10am to 5pm.
You need to collect a paper ticket from the kiosk, and wait for your number to be called. You can wait in IT's service area, behind the glass screens to the right of the Student Information Desk.
You can also call the IT helpdesk on 01604 893333:
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Mondays to Thursdays 8am to 5pm
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Fridays 8am to 9am, and then 10am to 5pm.
You can also raise a ticket in the IT Portal at any time.