Q. A student is missing from my NILE site. Who do I need to contact?
Whilst the Learning Technology Team provide support and training for NILE, we are not involved in the processing of students’ NILE enrolments. This is an automated process carried out by the QL/NILE integration, which feeds enrolment information into NILE from the Student Records System.
You can see who is enrolled on your NILE site by checking the users list at 'Course Management, Control Panel, Users and Groups, Users'.
If you find that a student is missing from your NILE site this is, unfortunately, not something that the Learning Technology Team can help you with. However, you can get support with this from other teams at the University.
If one of your students is missing from your NILE site, check your module's enrolment record on OASIS. You can access OASIS on campus at oasis.northampton.ac.uk and off-campus via apps.northampton.ac.uk. Guides about how to use OASIS are provided on the OASIS login page.
Module information is correct on OASIS
If your student is enrolled on the module on OASIS, but they are not showing in the NILE site, please contact the Business Applications Team for help as this may be a problem with the QL/NILE integration.
Contact the Business Applications Team
• Jonathan Corker, Business Application Lead: firstname.lastname@example.org
Module information is incorrect on OASIS
If you find that your student is not enrolled on the module on OASIS then this will be why they are not enrolled on the corresponding NILE site. If this is the case, please contact your Student Records Team for advice.
Contact your Student Records Team
• Faculty of Arts, Science & Technology (FAST): email@example.com
• Faculty of Business & Law (FBL): firstname.lastname@example.org
• Faculty of Health, Education & Society (FHES): email@example.com
• Partners (EWOs) & Distance Learning (DL): firstname.lastname@example.org
|Whether contacting either your Student Records Team or the Business Applications Team, please let them know the module ID in question (e.g., PHI1001-STD-2021) and the name and student number of the missing student.|