Answered By: Robert Farmer
Last Updated: Oct 18, 2024     Views: 1254

Contents

  1. How do I see who is enrolled on my NILE course?
  2. Why might some of my students be missing from my NILE course?
  3. How do I find out why some of my students are missing from my NILE course?
  4. Who do I need to contact to get my missing students on to my NILE course?

1. How do I see who is enrolled on my NILE course?

You can see who is enrolled on your NILE course by looking at the class register.

2. Why might some of my students be missing from my NILE course?

NILE courses are created and students are enrolled onto them via an automated process carried out by the SITS/NILE integration, which feeds programme, module, and student enrolment information into NILE from SITS, UON's Student Records System (SRS).

There are three standard reasons why your NILE course might not have all your students enrolled on it:

  1. Your missing students have not completed the enrolment process, and are not fully enrolled on your module.
  2. Your missing students are fully enrolled on your module, but have been enrolled under a different session code, and are on a different version of your NILE course which has not been merged into your main NILE course. From 24/25 onward there are only a very limited number of sessional variations, of which the main ones for UON staff are SUN (Standard UON), AUN (Apprenticeship UON), and DUN (Distance Learning UON). So, for example, if you are looking at the SUN version of your NILE course and all your apprenticeship students are missing, it is likely to be because the AUN version of the course has not been merged into the SUN version of the course. More information about both sessional and semester variations is available in our FAQ, How do I decode my NILE course ID?
  3. Your missing students are fully enrolled on your module, but the SITS/NILE integration has not processed their enrolments onto your NILE course.

In addition to the above, if you seem to be missing all your students, it would be worth double checking the NILE course ID in the top left corner of your NILE course to ensure that you're working in the right course. More information about decoding NILE course IDs is available in our FAQ, How do I decode my NILE course ID?

3. How do I find out why some of my students are missing from my NILE course?

If students are missing from your NILE course, the first thing to do is to check your module's enrolment record in the SRS Staff Portal. Guides about how to use the SRS Staff Portal are provided on the SRS Training SharePoint Site.

If there are multiple instances of a module running in the same academic year, you will see this when searching for your module in the SRS Staff Portal.

In the above example, there are two instances of ENG1005 running in semester 2 in the 24/25 academic year; a SUN version, and an AUN version.

When viewing the classlist for your module, you will be able to see the enrolment status of each student on the module.

The above report from the SRS Staff Portal shows the module enrolments for PSY1001 24/25 SUN S1. Under 'Enrolment Status', you can see whether particular students should be enrolled onto the corresponding NILE course or not.

Student enrolments are transferred from the SRS into NILE as follows:

  • Enrolled;
  • Provisional Enrolment (New student);
  • Provisional Enrolment (Continuing student).

Student enrolments are not transferred from the SRS into NILE, or are removed from NILE courses, as follows:

  • Not Enrolled;
  • Needs to re-enrol;
  • Withdrawn.

4. Who do I need to contact to get my missing students on to my NILE course?

Who you need to contact will very depending on the reason that your students are missing.

1. My students are missing from my NILE course because they are not fully enrolled on my module

If you find that your students are not enrolled on the module - i.e., if in the SRS Staff Portal they are missing entirely from the classlist, or are not enrolled or need to re-enrol - then this will be why they are not enrolled on the corresponding NILE course. If this is the case, please contact your Student Records Team if you need advice.

Contact your Student Records Team

2. My students are missing because they are on multiple NILE courses and I need to get these NILE courses merged

In order to check whether course merges have already taken place, please see our FAQ, How can I view information about course merges in my NILE course?

2.1 Merging module-level NILE courses

If you need to get multiple module-level NILE courses merged together, please contact your Student Records Team. You will need to tell them which course you want to be the parent course (i.e., the course that you will actually be using), and which course(s) (known as the child courses) you want to be merged into the parent. The merge process feeds the enrolments from the child courses into the parent course, meaning that you can have one NILE course for the whole cohort. Once the merge takes place, the child courses will no longer be available to those students, and they will access the parent course instead.

Contact your Student Records Team

2.2 Merging programme-level NILE courses

If you want to merge multiple programme-level NILE courses together, please speak to your learning technologist, who will be able to do this for you.

3. Everything is correct in the SRS Staff Portal. My students are fully enrolled, and any merges have taken place

If your missing students are enrolled on the module in the SRS Staff Portal, and they are at the Enrolled or Provisionally Enrolled stage, and they are not enrolled on an unmerged sessional variation of your NILE course, please contact IT's Academic Systems Team for help as this may indicate a problem with the SITS/NILE integration.

Contact the Academic Systems Team

  • Please log a ticket with IT for the attention of the Academic Systems Team.

To log an IT ticket, go to https://northampton.ac.uk/help and choose 'Log an Issue'. In the summary field, add 'SITS/NILE integration issue; FAO Academic Systems Team', and in the description field explain which students are missing, and from which NILE course.

Whether contacting either your Student Records Team or the Academic Systems Team, please let them know the NILE course ID in question (e.g., PHI1001-SUN-2425-S1) and the name and student number of the missing student.

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