Some students are missing from my NILE course. Who do I need to contact?

Answer

Contents

  1. How do I see who is enrolled on my NILE course?
  2. Why might some of my students be missing from my NILE course?
  3. How do I find out why some of my students are missing from my NILE course?
  4. Who do I need to contact to get my missing students on to my NILE course?

1. How do I see who is enrolled on my NILE course?

If you are using Ultra Courses you can see who is enrolled on your NILE course by looking at the Class register.

Class register

If you are using Original Courses you can see who is enrolled on your NILE course by checking the users list at 'Course Management, Control Panel, Users and Groups, Users'.


2. Why might some of my students be missing from my NILE course?

NILE courses are created, and students enrolled on to them, via an automated process carried out by the QL/NILE integration which feeds programme, module, and student enrolment information into NILE from the Student Records System.

There are three standard reasons why your NILE course might not have all your students enrolled on it:

  • Your missing students are fully enrolled on your module, but have been enrolled under a different session code, and are on a different version of your NILE course (known as a sessional variation) which has not been merged into your main NILE course.
  • Your missing students have not completed the enrolment process, and are not fully enrolled on your module.
  • Your missing students are fully enrolled on your module, but the QL/NILE integration has not processed their enrolment onto your NILE course.

3. How do I find out why some of my students are missing from my NILE course?

If students are missing from your NILE course, the first thing to do is to check your module's enrolment record on OASIS. You can access OASIS via the Staff Intranet. Guides about how to use OASIS are provided on the OASIS login page.

The above report from OASIS shows the module enrolments for EDU2024. Looking at the report it is possible to determine the following:

  • Because there are two session codes in use, STD and STDCY, there will also be two NILE courses for this module; EDU2024-STD-2122 and EDU2024-STDCY-2122. Those students who are enrolled with the STDCY session code will not be on the STD version of the NILE course unless the Student Records Team have been asked to merge these NILE courses together.
  • Not all students have completed the enrolment process, therefore even if the two NILE courses have been merged, only students who are at the appropriate enrolment stage will have been enrolled.

Student enrolments are transferred from QL into NILE where the latest stage code is as follows:

  • Enrolment (ENR) and Pre Enrolled (PRE) = student enrolment is transferred to NILE course.
  • Provisional Enrolment (PROV) = student enrolment is not transferred into NILE course.

In the above example, you can also see that some students have a latest stage code of Change and Transferred. In these cases they will be been enrolled on, and then removed from, the corresponding NILE course. You should not see students with a latest stage code of Change or Transferred in your NILE course.


4. Who do I need to contact to get my missing students on to my NILE course?

Who you need to contact will very depending on the reason that your students are missing.


• My students are missing because they are on multiple NILE courses and I need to get these NILE courses merged.

If you need to get multiple NILE courses merged together, please contact your Student Records Team. You will need to tell them which course you want to be the parent course (i.e., the course that you will actually be using), and which courses (known as the child courses) you want to be merged into the parent. The merge process feeds the enrolments from the child courses into the parent course, meaning that you can have one NILE course for the whole cohort. Once the merge takes place, the child courses will no longer be available to those students, and they will access the parent course instead.

In the above case, normally EDU2024-STD-2122 would be the parent course and EDU2024-STDCY-2122 would be the child courses.

Contact your Student Records Team


• My students are missing from my NILE course because they are not fully enrolled on my module.

If you find that your students are not enrolled on the module on OASIS at all, or, if they are enrolled on the module in OASIS but are at the PROV stage, then this will be why they are not enrolled on the corresponding NILE course. If this is the case, please contact your Student Records Team for advice.

Contact your Student Records Team


• Everything is correct on OASIS. My students are fully enrolled, and any sessional variations of my NILE course have been merged.

If your missing students are enrolled on the module in OASIS, and they are at the ENR or PRE stage, and they are not enrolled on an unmerged sessional variation of your NILE course, please contact the Business Applications Team for help as this may be a problem with the QL/NILE integration.

Contact the Business Applications Team

  • Please log a ticket with IT for Baz Mistry's attention.

To log an IT ticket, go to https://northampton.ac.uk/help and choose 'Log an Issue'. In the summary field, add 'QL/NILE integration issue; FAO Baz Mistry', and in the description field explain which students are missing, and from which NILE course.

Whether contacting either your Student Records Team or the Business Applications Team, please let them know the module ID in question (e.g., PHI1001-STD-2021) and the name and student number of the missing student.

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  • Last Updated Sep 18, 2023
  • Views 655
  • Answered By Robert Farmer

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