You can now use NELSON to check the items on your account and renew them if you need to. You need to make sure that you are logged into NELSON, we have a guide available if you need help.
If you are having trouble logging in, please email libraryhelp@northampton.ac.uk and let us know your student number and we will help you log in.
We have a video that shows you how to renew your items in NELSON, with written instructions below
Once logged in, click on the down arrow next to your student number or name, and click on ‘My Account’
Chose the ‘Loans’ tab. It will have a red watch icon next to it if there are items you can renew
You can click the down arrow next to the entry and it will give you more details. To renew, click the renew blue watch icon. When they have renewed you’ll see the yellow banner and see ‘Renewed’ and the new date.
If you are not able to renew, you will see a black ‘not renewable’ padlock.
If you hover your curser over the padlock, or click on it on a touchscreen, a pop-up will tell you why it is not renewable. If you are not sure why you can’t renew or you think you should be able to renew, it may be because of the rules we have about loans.
I need some help renewing my loans
There are lots of ways you can contact us:
- email at libraryhelp@northampton.ac.uk
- our Chat service by clicking on the blue speech bubble at the bottom right of every page
- speaking with a member of library staff at the Library Help Desk, located on the second floor of the Learning Hub during staffed hours
- ask us a question using our 'Submit a Question' form
- call us on 01604 89 3089