Announcement

NILE Essential Maintenance Notification - 15th December 2024, 00:30 to 07:30 GMT

Please be aware that due to essential maintenance, NILE will be completely unavailable between 00:30am and 07:30am GMT on Sunday 15th December 2024.

During this time staff and students will not be able to login to NILE, and users already logged in will be automatically logged out of NILE when the maintenance begins.


Due to IT systems maintenance work, there may be some disruption to University systems between 16:00 – 18:00 GMT (4pm to 6pm) on Sunday 15th December 2024. Apologies for any inconvenience caused. If you have problems accessing a University system at this time, please try again later. Apologies for any inconvenience caused.

Answered By: Library Help
Last Updated: Sep 16, 2024     Views: 5215

When you become a student or member of staff at UON, we automatically make a library account for you. You can look at it in NELSON (Northampton Electronic Library Systems ONline) and see: 

  • items you currently have on loan 

  • items you have borrowed previously 

  • resources you have requested, and their status 

  • your reading lists. 

We have a video available, showing you how to log in to NELSON. There are written instructions below.

Logging in to your library account

Navigate to NELSON and, in the top right-hand corner you will see the login button 

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You will then see two login options. ‘University Login’ is for students and staff at the University of Northampton. ‘Other Users’ will be used by SCONUL, associate and school members of the University of Northampton library and are NOT a student or member of staff. 

If you are a student or member of staff using the ‘University login’ click the link and it will log you in.  

If you are using the ‘Other users’ login, we will explain to you how to login when we process your membership. 

Text says: login using either university login or other users

You will then be logged in and you will know this as the login button will have changed to your name or student number. 

QR code, pin and your student number or staff name

I've tried this and I'm still having trouble logging in

If you are  having trouble logging in and are seeing error messages with a device, like a laptop, that you have used to log in to NELSON before, you could be having trouble with your cache and cookies. Devices and search engines like to be helpful to you by remembering passwords and user names, but there are times when this is very unhelpful! Cookies can be very powerful so, if are you still having trouble logging in to NELSON, do the simple step of clearing your cache and cookies as it might well be the problem. We have a guide available to help you. Using an incognito window can help as a quick fix but clearing your cache and cookies will give you a long term solution.

I need help to login

There are lots of ways you can contact us, any time of the day or night:

I am an existing student or staff member, didn’t it used to be different to access my library account and I needed a PIN? 

Yes it did. IT Services used to create a PIN for you that you needed to log into your library account in the catalogue. We now have a new library management system and this means that you can find all your account information, renew your items and order things you need all in NELSON. You don't need a PIN to log into NELSON or your accounts. Your PIN is now only used to borrow short loan laptops from the laptop cabinets.