Staff, students, visitors and Associate Members all need to carry their University issued ID cards at all times. These cards are required to get through the security barriers within the buildings on Campus.
Sometimes there are updates required to the ID cards, which are completed by touching your card to a card update point. There are several of these within the Learning Hub, they are small square white boxes with rounded edges and a logo that looks like a WiFi symbol. The easiest to locate is on the ground floor of the Learning Hub, below the large wall-mounted screen in the foyer.
Touching your card to this point for several seconds should cause a light to blink on the box, to indicate your card has been updated. It should now allow you access through the barriers.
If this does not resolve the issue, you will need to speak to the Student Information Desk (on the ground floor of the Learning Hub), or at the Senate Reception (on the ground floor of the Senate building), or a member of the Security team.