NELSON is Northampton Electronic Library Search ONline and it is where you can access our collection of e-books and e-journals. There are occasions when you might try to access an item and see an error message. Firstly, make sure that you are logged in using the log in button at the top right of the screen. We have a guide to help you to log in to NELSON.
When you are logged in it will show your student number, or staff name if you are a member of staff.
If you are logged in, you should be able to access all the resources that you need. If you have any difficulties accessing the resources, then please let us know. There are lots of reasons that you might see an error message and a screenshot can help us to find out what the issue is and fix it as quickly as we can.
How can I let you know that is a broken link, or that I'm having trouble accessing a resource?
There are lots of ways you can contact us, any time of the day or night:
- email at libraryhelp@northampton.ac.uk
- our Chat service by clicking on the blue speech bubble at the bottom right of every page
- speaking with a member of library staff at the Library Help Desk, located on the second floor of the Learning Hub during staffed hours
- ask us a question using our 'Submit a Question' form
- call us on 01604 89 3089